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Universal Hotel Laguna

4.0 star property
Capdepera beachfront hotel with outdoor pool and restaurant

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By the sea, Universal Hotel Laguna offers an upscale retreat with a playground for kids and 2 bars to unwind. Relax in the garden, take a dip in the pool, or indulge at the restaurant. With free WiFi and helpful staff available around-the-clock.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Concierge services

Feel at home (6)

  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator

Why we love this property

Oceanfront bliss
Waves lap steps from this waterfront hotel. White sands beckon along the boardwalk, offering a serene coastal retreat.
Champagne and minibar
This hotel elevates in-room experiences with personal champagne service. Spacious guestrooms feature well-stocked minibars for nightcap indulgences.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Sea View (2 adults and 1 child)

  • Sea view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

Standard Double Room (2 adults and 1 child)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

Standard Room, Sea View, Tower

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Balcony
Universal Hotel Castell Royal
Capdepera
  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 144 reviews
The price is $171
$196 total
includes taxes & fees
May 17 - May 18
Universal Hotel Castell Royal
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About the neighborhood

Map
Via Costa i Llobera, Capdepera, Illes Balears, 07589

What's nearby

  • Playa de Canyamel - 2 min walk - 0.2 km
  • Cuevas de Artà - 15 min walk - 1.2 km
  • coves d'Artà - 15 min walk - 1.2 km
  • Canyamel Golf - 8 min drive - 8.1 km
  • Claper des Gegant - 13 min drive - 9.8 km

Getting around

  • Palma de Mallorca Airport (PMI) - 67 min drive
  • Manacor Station - 32 min drive
  • Petra Station - 38 min drive

Restaurants

  • ‪Restaurante Beach Club Font de sa Cala - ‬14 min drive
  • ‪La Cabaña - ‬15 min drive
  • ‪Can Goran Restaurant - ‬13 min drive
  • ‪Cova Negra - ‬9 min drive
  • ‪Sa Pleta by Marc Fosh - ‬13 min walk

About this property

Universal Hotel Laguna

At Universal Hotel Laguna, you'll be within a 15-minute drive of Cala Agulla Beach. You can splash around at the outdoor pool, visit the restaurant for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. A children's pool, a terrace, and a garden are other highlights.

At a glance

DONE

Hotel size

    • 118 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant

Traveling with children

  • Children's pool

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • No plastic drinking straws
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 24-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9.50 per person
  • Towels are available for an extra charge of EUR 6 per person, per week (or guests may bring their own)

Renovations and closures

This property is closed from October 28 2025 to May 1 2026 (dates subject to change).

Policies

Guests can rest easy knowing there's a security system on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 1170

Also known as

Universal Hotel Laguna Hotel

Universal Hotel Laguna Capdepera

Universal Hotel Laguna Hotel Capdepera

Frequently asked questions

Is Universal Hotel Laguna currently open?

This property is closed from October 28 2025 to May 1 2026 (dates subject to change).

Does Universal Hotel Laguna offer free cancellation for a full refund?

Yes, Universal Hotel Laguna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Universal Hotel Laguna?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Universal Hotel Laguna?

Sorry, pets aren't allowed.

Is parking offered on site at Universal Hotel Laguna?

Sorry, there's no onsite parking at Universal Hotel Laguna.

What are the check-in and check-out times at Universal Hotel Laguna?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Universal Hotel Laguna and nearby?

Universal Hotel Laguna has 2 bars and an outdoor pool, as well as a garden.

Are there restaurants at or near Universal Hotel Laguna?

Yes, there's an onsite restaurant.

What's the area around Universal Hotel Laguna like?

Universal Hotel Laguna is located on the boardwalk/promenade, a short 16-minute walk from Cuevas de Artà and 16 minutes' walk from coves d'Artà.

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Reviews

Universal Hotel Laguna Reviews

9.4

Exceptional

9.4

Cleanliness

8.4

Amenities

9.8

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Beautiful beach location!

The hotel location was beautiful! Parking no easy to find. Bed was very worn & hard. The staff was fantastic & friendly.
Jennifer, 3-night trip
Verified

10/10 Exceptional

Very high standards

Very high standards of cleanliness and superb service. The food was beautifully prepared and everything was top notch. The pool area was very nice. Take your own pool towels. They charge €3 per day - that was the only think I did not like.
Gary, 3-night trip
Verified

10/10 Exceptional

Holiday 2024

Very relaxing , lovely hotel.
13-night trip
Verified

10/10 Exceptional

Wonderful
JOSE, 3-night trip
Verified

10/10 Exceptional

Wunderbares Ambiente. Zimmer mit Balkon und Meerblick auf eine kleine Bucht mit Sandstrand (2 Minuten vom Zimmer entfernt!). Personal sehr freundlich. Buffet-Frühstück und -Dinner toll. Rundum zufrieden
Frühstück im Hotelgarten mit Blick auf die Bar am Strand
Blick aus dem Zimmer
Blick vom Balkon
Und immer wieder zieht es Segler in diese Bucht
Hubert, 10-night trip
Verified

10/10 Exceptional

Nettes Personal.
Robert, 7-night trip
Verified

10/10 Exceptional

Hotel Laguna- en skøn perle

Skønt hotel med en fantastisk beliggenhed. Meget venligt og serviceminded personale.
Inger Kjærulff, 7-night trip
Verified

8/10 Very good

Top Lage direkt am Meer
Gerd, 2-night trip
Verified

8/10 Very good

las instalaciones están anticuadas, el personal muy muy amable
MARIA, 1-night trip
Verified

8/10 Very good

Tolle Lage direkt am Strand und sehr netter und aufmerksamer Service. Unser Zimmer (mit Verbindungstür) war leider sehr hellhörig und man konnte jedes Wort der Nachbarn hören.
Leonie, 9-night trip
Verified

10/10 Exceptional

Vacanza in famiglia e amici. Siamo stati benissimo, hotel con accesso diretto su una baia di acqua cristallina, buffet completo e abbondante, ottima cucina. Camere di discrete dimensioni con balcone, molto pulite. A ogni piano è presente un distributore di acqua fredda e calda gratuito con cui riempire le proprie bottiglie, davvero molto utile. Animazione soft, ping pong e biliardo. Servizio molto attento, tutto il personale è molto gentile e sempre sorridente. Il giorno della partenza ci hanno messo a disposizione una camera di servizio gratuita per farci una doccia prima di andare in aeroporto, non abbiamo perso un giorno di mare! È stata una gran bella vacanza!
michele, 7-night trip
Verified

8/10 Very good

Schöne ruhige Bucht, Hotel etwas in die Jahre gekommen aber OK. Zimmer hellhörig und klein. Eher für Familien geeignet
Mario, 5-night trip
Verified

8/10 Very good

Die Strandbar unterhalb des Hotels (gehört zum Hotel) ist etwas langsam und das Personal bekommt man eher selten zu Gesicht. Einmal wurde auf mein Getränk vergessen und es hat sich 40 Min. keiner Blicken lassen. Auch der Nachbartisch war schon sauer. Das ist aber kein Grund, das Hotel schlechter zu bewerten, denn alles andere war hervorragend. Sehr hilfsbereites und freundliches Personal im Hotel, selbst das Reinigungspersonal ist stets gut gelaunt. Einzig die Parkplatzsuche ist etwas nervig. Wir kommen wieder👍!
Daniel, 5-night trip
Verified

10/10 Exceptional

Hotel con encanto, todo el personal muy amable y atento, buffet muy cuidado, ubicación inmejorable. Ideal para pasar unas vacaciones tranquilas. Sin duda repetiremos.
Rubén, 3-night trip
Verified

8/10 Very good

Das Personal war super-freundlich und extrem bemüht. Frühstück vielfältig und sehr lecker.
3-night trip
Verified

10/10 Exceptional

Pekka, 3-night trip
Verified

8/10 Very good

Diana, 7-night trip
Verified

10/10 Exceptional

Pekka, 1-night trip
Verified

10/10 Exceptional

Mikko, 3-night trip
Verified

6/10 Good

Oliver, 4-night trip
Verified

10/10 Exceptional

Simon, 1-night trip
Verified

10/10 Exceptional

michele, 7-night trip
Verified

10/10 Exceptional

Magdalena, 7-night trip
Verified

10/10 Exceptional

Florian, 2-night trip
Verified

10/10 Exceptional

Álvaro, 2-night trip