Keystone Antique Truck and Tractor Museum - 3 min drive
Old Blandford Church - 4 min drive
Rogers Stadium - 7 min drive
Virginia State University - 9 min drive
Getting around
Richmond Intl. Airport (RIC) - 28 min drive
Petersburg Station - 7 min drive
Restaurants
Subway - 10 min walk
Chick-fil-A - 9 min walk
Southpark Mall Food Court - 8 min walk
Texas Roadhouse - 3 min drive
McDonald's - 13 min walk
About this property
Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark is a great choice for a stay in Colonial Heights. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Great American Grille, which serves breakfast and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
Languages
English, Filipino, French, German, Spanish
At a glance
Hotel size
155 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Playground
What to do
Shopping
Working away
24-hour business center
5 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Library
24-hour fitness center
Arcade/game room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 12.95 per person
Renovations and closures
The property will be renovating from November 7 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per week
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights
Frequently asked questions
Does Hilton Garden Inn Richmond South/Southpark offer free cancellation for a full refund?
Yes, Hilton Garden Inn Richmond South/Southpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Richmond South/Southpark?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Richmond South/Southpark?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Richmond South/Southpark?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Richmond South/Southpark and nearby?
Hilton Garden Inn Richmond South/Southpark has a 24-hour fitness center and an arcade, as well as a garden.
Are there restaurants at or near Hilton Garden Inn Richmond South/Southpark?
Yes, there's an onsite restaurant, Great American Grille.
What's the area around Hilton Garden Inn Richmond South/Southpark like?
Hilton Garden Inn Richmond South/Southpark is located a short 12-minute walk from Southpark Mall.
Hilton Garden Inn Richmond South/Southpark Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 30, 2024
Courtney
Courtney, 1-night trip with friends
Verified Hoteles.com guest review
2/10 Poor
Dec 29, 2024
First room was dirty second room heat didn’t work
Jerrel
Jerrel, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Dec 16, 2024
Serge
Serge, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 15, 2024
We were here for my nephew graduation and as always the customer service is impeccable
Andrea
Andrea, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 3, 2024
Michael
Michael, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 10, 2024
Andrea
Andrea, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 8, 2024
Josh
Josh, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 26, 2024
Quick trip to Virginia to see Family and Friends
Good Service, friendly and attentive staff
Room and bath for clean and accessible
Restaurant gave us a choice of buffet or order. We did both.
Property was convenient and close to all our needs.
Would highly recommend and plan on staying again on future trips.
Thomas B Jr
Thomas B Jr, 2-night family trip
Verified Hoteles.com guest review
2/10 Poor
Oct 21, 2024
Filthy
Bathroom was filthy with cockroaches.. bugs come and go but not cleaning the bathroom is disgusting
Kimberly
Kimberly, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 19, 2024
Enjoyed stay
Michael
Michael, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 14, 2024
Very rude and unacceptable!
The stay was a nightmare. One of the front desk attendants was beyond rude and dismissive. The pool and hot tub are under construction even though that is the first picture you see. There were roaches in the laundry room and a couple in the room!!! If you ask for extra blankets, they will admonish you and if you tell them that you really need them for your children they will call the police!!! Yes, that actually happened. I am very disappointed that any Hilton would be worst than any hotel that I have ever booked.
Latisha
Latisha, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 11, 2024
Kristie
Kristie, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 23, 2024
We were told several times by several different staff members there was a complimentary breakfast. When we went down to eat, they wanted $14 for a cold basic and $24 for a hot meal. Wth? Complimentary means FREE. You need to change your words to continental breakfast NOT complimentary. This is so bait and switch and very much false advertisement. AND TO TOP IT ALL OFF, OUR DEPOSIT WAS NEVER RETURNED.
Tamra
Tamra, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Kim
Kim, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Sep 22, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Located conveniently off the I95 highway
Helena Maria
Helena Maria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
I really liked this hotel. The entire staff was very courteous and helpful the entire time. I had some interaction with Asia and Rebecca. They were so nice and very customer service oriented. The room was clean. I may be staying here again in the future. I did not get the explore all of the attractions I wanted to see.
Patricia
Patricia, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 17, 2024
HGI Colonial Heights
All aspects of human interaction were of superior quality. The room and bathroom were clean and comfortable. Ann (Housekeeping) helped me get into my room as my keys didn’t work, Heather and Rose (Food and Beverage) were very accommodating and pleasant to chat with. The food was prepared very well and was good eating. It is painfully obvious to me this facility is need of upgrading. As I mentioned my keys didn’t work the lock so I had them changed out twice, even then I had trouble opening my door. Additionally, I tried to enter the laundry room and my wouldn’t open this door either. The front desk attendant helped, his key had trouble opening the door as well. My coffee maker was non operational, the power light was on but it wouldn’t brew. These issues should be unacceptable to you. I’ve stayed at HGI on many occasions and have really enjoyed the overall experience. Thank you for listening, please take care of these details, thank you.
Christopher
Christopher, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 12, 2024
ATTN Management:
The staff deserve recognition for their level of customer service and care.
laura
laura, 6-night trip
Verified Expedia guest review
6/10 Good
Sep 10, 2024
Carpet was dirty
Gregory
Gregory, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2024
Tomechia
Tomechia, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 7, 2024
Fine place but pool closed
Disappointed to learn the pool was closed for repairs after a long day of driving. Otherwise, a very fine place to stay. Easy access to 95 and lots of businesses and dining in immediate area.
Patrick
Patrick, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Sep 4, 2024
Facility and room needed some attention w/ repair and cleaning. Staff was excellent
Jennifer
Jennifer, 2-night trip
Verified Expedia guest review
4/10 Fair
Aug 30, 2024
Room didn't have a fan in the bathroom - which seems like it's against every building code...
Room was dusty in places and could use updating with decor. Felt old and stuffy, humid even though the air was on.
Hotel advertises a pool but it's shut down for renovations, drained and not in service.
Front desk staff were excellent, with great attitude and service.
Laura
Laura, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 30, 2024
Gross, ripped carpets, no AC in halls, filthy rugs, crud on walls, pealing wallpaper, smells like smoke, old furniture, not clean, hair in rug