Let me start by saying this: checking in wasn’t the problem — the ROOM was. My husband and I travel for work, and after coming all the way from Georgia, we were exhausted. The last thing we expected was to walk into a room like this.
First off, we were given a smoking room, which is fine — we’ve stayed in plenty of smoking rooms before — but none of them have ever smelled like straight-up piss. The smell was overwhelming.
Second, the bathroom was a complete nightmare. In front of the sink AND the shower, water was literally coming up from the floorboards. Every time you stepped in there, the floor made a nasty “squish” sound and your feet got soaked. We even tried to take a shower, but honestly, it was one of those situations where you get out feeling just as gross because the whole environment felt dirty — especially with mystery water seeping up beneath your feet.
Third, there was a fly problem in the room too. We were grateful it wasn’t termites.
Fourth, after a long day of traveling, of course we were hungry. But when we opened the microwave, it looked like it hadn’t been cleaned in ages. There was dried-on food stuck to the plate and even half of a Styrofoam cup filled with old beans and carrots still sitting in there. Absolutely disgusting. We had to scrub the plate ourselves and let it soak because that’s how old and crusted the mess was.
And let’s not forget: the AC filters were filthy. Covered in dust and grime.
This room should have never been given to anyone