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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
Hotel with outdoor pool, near Bourbon Street

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Lobby sitting area
Check-in/check-out kiosk
Meeting facility
Exterior
Located in the heart of the French Quarter, Crowne Plaza New Orleans French Qtr - Astor offers a luxurious retreat with a bar, 24-hour business center and outdoor pool. Unwind at Dickie Brennan’s Bourbon restaurant or get active in the gym. With helpful staff and great dining options nearby, this hotel is perfect for those seeking convenience and charm.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • 20 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is $87
$133 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Tower (Alexa Tower)

7.8 out of 10
Good
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (New Orleans View)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | View from room

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Windowless)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Alexa Suite)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Alexa Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(145 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Wyndham New Orleans - French Quarter
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 4,692 reviews
The price is $89
$135 total
includes taxes & fees
Nov 16 - Nov 17
Wyndham New Orleans - French Quarter
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About the neighborhood

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130

What's nearby

  • Bourbon Street - 1 min walk - 0.0 km
  • Canal Street - 1 min walk - 0.0 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • National World War II Museum - 18 min walk - 1.6 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive
  • New Orleans Union Passenger Terminal - 19 min walk
  • Canal at Bourbon Stop - 1 min walk
  • Canal at Carondelet Stop - 1 min walk
  • Canal at Royal Stop - 1 min walk

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Krystal - ‬1 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Crowne Plaza New Orleans French Qtr - Astor by IHG offers a fantastic location, putting you just a 5-minute walk from Bourbon Street and Canal Street. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Caesars New Orleans Casino and Saenger Theatre are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: Canal at Bourbon Stop and Canal at Carondelet Stop are steps away.

At a glance

DONE

Hotel size

    • 693 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 49 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • 20 meeting rooms
  • Computer station
  • Conference space (32000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Dickie Brennan’s Bourbon - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 29.19 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 35 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Valet parking costs USD 49 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not permit coolers in guestrooms.

Also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

Does Crowne Plaza New Orleans French Qtr - Astor by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza New Orleans French Qtr - Astor by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes. Valet parking costs USD 49 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at Crowne Plaza New Orleans French Qtr - Astor by IHG?

You can check in starting at 4 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.

What is there to do at Crowne Plaza New Orleans French Qtr - Astor by IHG and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes, there's an onsite restaurant, Dickie Brennan’s Bourbon.

What's the area around Crowne Plaza New Orleans French Qtr - Astor by IHG like?

Crowne Plaza New Orleans French Qtr - Astor by IHG is in French Quarter, a short 1-minute walk from Canal at Bourbon Stop and 9 minutes' walk from Caesars New Orleans Casino. The local area is considered walkable as well as being good for shopping.

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Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bed
Refrigerator
Car
Elevator
Restaurant
Shower
Lobby

Reviews

6/10 Good

The hotels lobby and location is awesome. The room and beds are aweful!!
Jobbe, 3-night trip

10/10 Exceptional

Everybody was really friendly. Clean rooms. And perfect location 👌
Peter, 3-night trip

10/10 Exceptional

Nice room, nice view.
Jeff, 5-night trip

10/10 Exceptional

Was very nice
Tony, 2-night trip

10/10 Exceptional

Front desk representative was great, Joy! Location was awesome. Room for very nice, clean and comfortable.
Kenneth, 2-night trip

6/10 Good

The hotel was very beautiful, perfect location.
Antonio, 5-night trip

8/10 Very good

This hotel was in a great location. Although it is an older hotel, the rooms were in good condition. It was a little inconvenient that there was only one microwave oven located in the lobby. There should be one on every floor. However the staff was extremely friendly and helpful.
Paul, 4-night trip

8/10 Very good

This would be ideal for anyone who is looking for quick and easy access to Bourbon St. There was a lot to see and within walking distance, the hotel can be a little confusing but our room was spacious and nice.
Wendy, 3-night trip

10/10 Exceptional

An excellent place to stay. Centrally located. Friendly staff. Clean rooms. The pool is smaller than it seems in the pictures but still keeps you cool. Definitely will be coming back.
Jaime, 7-night trip

6/10 Good

A lot of the staff was very rude, but the PM staff was friendly.
Ashley, 2-night trip

4/10 Fair

Waited 27 minutes to check in while front desk staff Joy was laughing and giving Mardi Gras beads to three people. Called the hotel operator for help and was told there was only the one staff to check in.
Susan, 1-night trip

6/10 Good

Staff was friendly Room bathroom could have been a bit cleaner. Hair in shower. Concierge was great. Thin walls; noisy
Kathy, 5-night trip

10/10 Exceptional

No breakfast
Mckenzy, 3-night trip

10/10 Exceptional

Wonderful hotel and staff, loved the security feature of having to present your key to get in after 10 pm and scanning your key in the elevator to get to your floor. Beds were super comfy and the room was super clean. Very kind front desk staff. Loved the proximity to bourbon st and restaurants/shopping.
Megan, 5-night trip

6/10 Good

There needs to be monitored more due to people being very loud and rude in the hall ways at night. Not everyone parties all night long. We did not get much sleep. Will not stay here again.
Caroline, 4-night trip

10/10 Exceptional

HORRIBLE
Jada, 3-night trip

2/10 Poor

Very terrible
Lesley, 3-night trip

10/10 Exceptional

Nice location.
Edwin, 3-night trip

8/10 Very good

The staff was really friendly and helpful
Stephanie, 3-night trip

10/10 Exceptional

Staff were all very nice and approachable. Always smiling, clean facility and safe.
Jenifer, 3-night trip

8/10 Very good

Rooms were clean but dated and could use some maintenance (e.g. plug in bath was broken, when the shower ran the sink tap leaked, broken toilet seat). There doesnt seem to be any extraction so the rooms smelt a bit damp. Location was great and our room was pretty quiet for such a busy area. The staff were lovely and helpful, especially the breakfast staff we met.
Hollie, 3-night trip

4/10 Fair

Room was fine, but the bathtub facet was running hot water and noisy. Talked to front desk 3 times , no one came to fix so we asked for another room. Which they did. But would not like to see what their water bill and gas bill would be.
Carol, 1-night trip

6/10 Good

My room wasn’t ready on time, my room had a view of an abandoned building when I asked for canal street view. My a/c wasn’t working well, we didn’t have toilet paper upon arrival.
Chris, 2-night trip

4/10 Fair

The rooms were not nearly as fresh and well kept as photos indicated. Tile grout was dirty or broken, the mini fridge looked like it had been thrown down a flught of stairs
Sarah, 1-night trip

4/10 Fair

Bathroom floor was very sticky upon arrival. Reported to staff with no action taken. Being on the intersection of Canal and Boyrbon Streets, the noise from outside continued until 4 am and did disturb our sleep. General maintenance of hotel was not maintained, including our room door which was a struggle to close and secure.
Brent, 1-night trip