4/10 Regular
19 de enero de 2025
Beautiful property, terrible beds
I’ve been coming to this hotel for decades. Its location is incredible, the grounds are beautiful and offer a lot of great amenities. It’s a little “stuck in time” but we’ve always found that charming. We also love that the rooms have a little kitchen to prepare food. It has always been a place to rest and restore. But the beds have finally met their expiration date. They are beyond lumpy and completely unusable. The worst I’ve experienced anywhere. We had to leave after one night even though we intended to stay 5. The front desk is very aware that all the beds are bad yet are still renting rooms at full price, offering to put boards under the mattress or add a topper. A usable bed is the bare minimum for comfort at any hotel. Hilton needs to close this location entirely until the new beds are in and room remodels are complete. I will be back in a year to see if Hilton has improved things.
Cliente verificado
Viaje de 5 noches
Opinión verificada de un huésped de Hoteles.com