Respectfully, this place is horrible, they have absolutely no care for the customers needs, this place is very outdated and rundown. The tv was broken and they told us they would fix the tv, the person came said he would come back and never came back, we went to the front desk to ask again and the solution was to leave early, a common theme you’ll see. the pool is outright dangerous with the water underfilled and the ladder broken ( the important part of the ladder is above water) kids can’t get out if they jump in that pool . The ac was leaking in our room creating a giant puddle of water in the living room and they never fixed it, we asked multiple times and were told
That it would be fixed just for them to leave the front desk and ignore our requests. They didn’t wanna reimburse us or switch our rooms it was either stay or get out. The room was cheap, the bed would move significantly if you shifted in the bed or moved in your sleep with no secure mattress or frame. The pictures they posted online were false advertising the rooms, we were upset to see that the room we booked online was nothing like the room we got, Important things weren’t attached in the hotel room like the front door deadlock was just hanging and the screen door to the balcony which wouldn’t close and was very very hard to move. I would recommend you go never book a room here, they don’t care about your needs.