I recently stayed for two nights at Hampton Inn, Columbia, Maryland, and unfortunately, it turned out to be one of the most disappointing hotel experiences I’ve ever had. I am honestly surprised at how this property is rated as a 3-star hotel.
The flush in the toilet was broken, yet the room was still allocated to me.
The iron provided in the room was completely non-functional.
The face wash sink was clogged, and water would not drain properly.
The bathtub had the same issue—water was not flowing at all.
Breakfast was supposed to be served from 6:00 AM to 9:00 AM, but when I went at 7:10 AM, there was nothing available.
There was no provision for water in the rooms or even on the floors; only a single location in the entire hotel provided it.
I even have photos of these issues to support my experience.
For a brand like Hampton, I expected at least basic facilities to be in working condition, but unfortunately, this property failed on nearly every count. I would strongly advise others to reconsider before booking here, as it could turn into a very unpleasant stay.