4/10 Regular
30 de noviembre de 2025
The plus side:
Plenty of parking (car park extends around the building so deceptively large)
Friendly and obliging staff
Nice decor - Christmas decs were up, it looked very pretty
Good breakfast choice
Single bed was almost a double
The bad side:
Clunky, outdated equipment in gym
Changing rooms not great, dingy and a bit run down
Spa wasn't as impressive as the photos suggest
Noisy plumbing. Next door ran their shower (I think) and there was a loud groaning noise in my room - at 6am!
No chain on the door
The very worst thing was the APPALLING smell in the bathroom. I noticed it on arrival but it wasn't that strong. When I got back from the spa and gym it was much worse, in the morning it was really disgusting - a mix of sewage and rotten onions! I couldn't bear to be in there for more than a minute, so I couldn't have more than a quick wash and hastily clean my teeth, dashing back into the room when it got too much. It was so bad I actually felt sick when I had to use the loo. I hadn't been able to book any treatments so planned on doing a face pack and hair mask in my room and brought some products with me for this, but because I couldn't use the bathroom this wasn't possible. I couldn't even shower in the morning, it was so bad. Luckily I only live 30 mins away. I was hoping this would be my new 'haven of peace' once a month or so but I won't be back.
I reported it to the staff when I checked out. They apologised but didn't offer any refund, just said they'd report it.
Helen
Helen, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
