8/10 Muy bueno
1 ago. 2025
Over-exuberant housekeeping
The property was better than expected due to size.
The instructions regarding access and leaving property was excellent. However the freezer compartment of the fridge waa constantly dripping and was not working correctly. The toaster sometimes did not work as the leaver had to be held down.
Our main issue was the man ( housekeeper) who turned up 1 day early to change the bedding despite we had another 24 hours before we were due to leave. He would have just open the door and entered but as we had locked it he was unable. He knocked and rang the bell. We were all still in our nightwear and would not give him access. He finally realised that he was a day early and insisted on changing the bedding at first but then settled on just the towels. Again it seemed unneccesary as we only had 24 hours before we were due to leave.
On the day of departure he turned at the property before the '10 o'clock' departure time, this time he just opened the front door, no knocking or ringing the bell. We are a group of females who do not expected a male to open the door.
Cliente verificado
Se hospedó 5 noches con amigos
Opinión verificada de un huésped de Hoteles.com
