10/10 Excepcional
1 de septiembre de 2025
Wonderful service beautiful hotel food is just OK
Some family members had told me the resort had aged badly and that it needed an urgent update, the update is probably necessary but it is the F&B that needs an urgent upgrade. For the rates of the villas and the prices of the restaurants the cuisine should be to die for and it’s not the case. Not from breakfast to dinner. I can tell you that the crispy bacon is perfect but the apparently ample breakfast buffet is dull and the quality of the produce (with the exception of the fruit and juices) is barley 6/10 and at a 7 star beach resort rate….
The service on the other hand is fabulous, flawless and warm and welcoming. The WhatsApp communication with the hotel is absolutely perfect.
We had a very special villa the 2 bedroom 2 bathroom villa with small kitchen. Ok the fixtures in the bathroom are not premium, the indoor shower has the wall in waterproof paint like a road Motel 6 or a 3.5 star Four Points by Sheraton…. Not acceptable …. Not at the HUGE rate we paid.
But the tropical hardwood floors, the size of the rooms and the sheer perfection of the infinity pool over the bay and dominating the airport… was absolutely unique.
I. Any case the most important wealth of this magical island is without the slightest doubt… IT’S PEOPLE. There is nowhere on Eart a warm and welcoming as Bali.
Gustavo
Gustavo, viaje de 4 noches en familia
Opinión verificada de un huésped de Hoteles.com
