The staff were really lovely and helpful. The room needed a bit of TLC, especially the bathroom. The grouting needed renewing at points. This was our fourth time of staying here, as we have medical appointments at the hospital. We stay for 2 nights each time. However we were exceedingly dismayed to find that this time, we had to pay for parking! This hotel is on the outskirts of Dundee. There are no bus stops, or other parking nearby. We pay for our hotel room, we spend money on food and drink, I feel that being charged for parking is unacceptable and sheer greed. The other issue, is that it is payable only by an App. There are so many horror stories these days, about these parking Apps and scams, that as older people, we will not use them. If that means that we will have to find other accommodation next time we have treatment, then so be it. They have just lost a customer.