Mercure Melbourne City Centre

Property class: 4
Hotel with restaurant, near Melbourne Central

Choose dates to view prices

You'll be in a fantastic location at Mercure Melbourne City Centre, just a 5-minute walk from Melbourne Central and Bourke Street Mall. Guests looking for a bite to eat can check out The Louden Kitchen Grill, which serves local cuisine and is open for breakfast and dinner. Also, Princess Theatre and Collins Street are within just a 10-minute walk. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Melbourne Central Station is 7 minutes and Parliament Station is 10 minutes.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is $93
$102 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Twin Beds

A modern bathroom with a glass shower enclosure, a large mirror, and a visible bedroom in the background.

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

A hotel room with a bed, desk, chair, and a framed picture on the wall.

Superior Family Room, 1 King Bed & 1 Twin Bed

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A modern bathroom with a glass shower enclosure, a large mirror, and a visible bedroom in the background.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Accessible Bathroom)

A hotel room with a bed, desk, chair, and a framed picture on the wall.

Superior Room, 1 King Bed (Accessible Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

A modern bathroom with a glass shower enclosure, a large mirror, and a visible bedroom in the background.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(115 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a window with curtains, a bathroom, and a city view.

Standard Room, 2 Twin Beds

8.2 out of 10
Very good
(40 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • RMIT University - 3 min walk - 0.3 km
  • Princess Theatre - 10 min walk - 0.9 km
  • Queen Victoria Market - 12 min walk - 1.0 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 17 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 46 min drive
  • Flinders Street Station - 9 min walk
  • Essendon Station - 10 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 7 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 12 min walk

Restaurants

  • ‪Superhiro - ‬1 min walk
  • ‪Tetsujin - ‬1 min walk
  • ‪Brunetti - ‬1 min walk
  • ‪Soul Cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Mercure Melbourne City Centre

  • You'll be in a fantastic location at Mercure Melbourne City Centre, just a 5-minute walk from Melbourne Central and Bourke Street Mall. Guests looking for a bite to eat can check out The Louden Kitchen Grill, which serves local cuisine and is open for breakfast and dinner. Also, Princess Theatre and Collins Street are within just a 10-minute walk. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Melbourne Central Station is 7 minutes and Parliament Station is 10 minutes.

At a glance

Hotel size

    • 330 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Secured covered onsite self parking (AUD 28 per night)
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 984 ft (AUD 28 per night)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Designer stores on site
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • High pile carpet in room

Room amenities

Be entertained

  • 46-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Refrigerator

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Soul Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecotourism Australia Sustainable Tourism. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 30 for adults and AUD 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 60 per night

Pets

  • Service animals exempt from fees

Parking

  • Covered self parking costs AUD 28 per night
  • Parking is available nearby and costs AUD 28 per night (984 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses some solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Does Mercure Melbourne City Centre offer free cancellation for a full refund?

Yes, Mercure Melbourne City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Melbourne City Centre?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Melbourne City Centre?

Yes. Self parking costs AUD 28 per night.

What are the check-in and check-out times at Mercure Melbourne City Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Melbourne City Centre?

No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.

What is there to do at Mercure Melbourne City Centre and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming.

Are there restaurants at or near Mercure Melbourne City Centre?

Yes, The Louden Kitchen Grill offers local cuisine.

What's the area around Mercure Melbourne City Centre like?

Mercure Melbourne City Centre is in Melbourne Central Business District, a short 7-minute walk from Melbourne Central Station and 2 minutes' walk from Melbourne Central. Travelers say the local area is good for shopping and very central.

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Reviews

Mercure Melbourne City Centre Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Elevator
Bed
Bathroom
Shopping
Breakfast
Restaurant
Shower

Reviews

Verified review

8/10 Very good

Location is excellent Close to lots of things Would stay again and recommend
Verified review

8/10 Very good

Very convenient to eateries, shopping and transport.
Verified review

10/10 Exceptional

The Mercure was extremely convenient and central to all major shopping, food and entertainment. The staff were amazing. They were all so friendly, a big warm smile and so helpful. We'll definitely be back. Thankyou for having us, Mercure Melbourne
Verified review

8/10 Very good

Good location, very convenient to transport via tram, train station and bus. Right there in downtown for grabbing foods and shopping.
Verified review

10/10 Exceptional

Very friendly and helpful staff. Great location to get around the CBD.
Verified review

10/10 Exceptional

Great room fir what we needed Nice staff
Verified review

10/10 Exceptional

Great location, staff very helpful and friendly. Late checkout easily arranged.
Verified review

8/10 Very good

All very good. Great location.
Verified review

8/10 Very good

One of the two lifts were out of order which meant a long wait time to leave or come back. Check in was also slow but great location
Verified review

10/10 Exceptional

Lovely clean room. Friendly staff, great location.
Verified review

10/10 Exceptional

Had a great time very close to all the shops and restaurants
Verified review

10/10 Exceptional

Ideal location for shopping and dining.
Verified review

6/10 Good

I stay at this motel regularly for business due to it being close to my office and generally in a great location for shops and restaurants. Its amenities are basic the odd vending machine and unfortunately no gym. The bed sheets on this trip look to have grease marks on them so that was a little concerning. One lift has been out of service for some time now and this makes getting to your room or work a little frustrating. Stay here for a maximum of one night in my opinion
Verified review

10/10 Exceptional

Great location
Verified review

6/10 Good

The hotel’s location was excellent and very convenient. However, the room was quite small, and the bathroom shower was particularly cramped, which could be difficult for larger guests. The bed was below average in terms of comfort. There was also only one functioning lift, as the second lift was out of order, resulting in long waiting times. Breakfast was average and did not particularly stand out. At $245 per night for a single room with a queen bed, I felt the price was too high considering the size and overall quality of the room and facilities. Overall, the location was the main positive, but the accommodation did not offer particularly good value for money.
Verified review

10/10 Exceptional

Excellent location, very close to all public transport, lots of dining options within an easy walk. Buffet Breakfasts were great value at $18 each, eveything you could ask for and more. Staff were very helpful and easy to communicate with. We walked straight past when looking for it, as the entrance is not big & doesn't stand out, but the location is very convenient.
Verified review

10/10 Exceptional

Great hotel for wanting to be right in the centre. Good and Plentiful breakfast. Could order poached eggs and a good selection of breads. Room a little worn but comfortable bed and everything needed for a few nights stay. Got this at a Great price with breakfast included.
Verified review

8/10 Very good

Location is so convenient to everything. Close to tram stops, right in the city, just a step to the shops.
Verified review

10/10 Exceptional

Close to everything. Quiet comfortable room.
Verified review

10/10 Exceptional

Amazing location, close to Everything!! Beds really comfortable. Would stay there again.
Verified review

6/10 Good

Rooms clean, minimal housekeeping though with only pillowcases and towels changed during our stay . Rooms also dark , lighting could be brighter . Well situated for trams, shopping and food .
Verified review

10/10 Exceptional

Room good for purpose
Verified review

10/10 Exceptional

The location of the hotel is excellent. Everything is within walking distance. The room was spacious, with basic amenities. I loved the soap, shampoo and conditioner in the bathroom. The breakfast was great, with a variety of foods. All the staff were very friendly. I will definitely be staying there when I’m visiting Melbourne again.
Verified review

10/10 Exceptional

I would love to return there on my next visit; I enjoyed the complimentary breakfast, and it’s nearer to the shopping center
Verified review

8/10 Very good

Location was perfect, facilities had a few issues : -No Toilet accessible to use after checkout was a pain staff locked returns upstairs and wouldn’t allow access). -Shower door needs to be a glass slider as swing door doesn’t seal. -Room has an odour when I arrived but was bearable. Thanks for the stay crew