To start when we arrived, at the reception they wanted to charge us a $300 deposit, and that was not within the agreement, the beds were horrible!!!! Completely hard from use and they sank when you sat down, we didn't want to get to sleep, we got up every day with hip pain, without exaggeration, my children's sheet had a black spot, and they charge you extra if you request that they clean your room, breakfast was always scrambled egg, with bread (The hotel offers full breakfast) Don't be fooled by the price. The only good thing about that place are the people in the kitchen who always have a smile. I'm not a negative person, but this hotel made our dream vacation very uncomfortable.