Skip to main content

NH Cali Royal

4.0 star property
Hotel with outdoor pool, near Unicentro Shopping Center

Choose dates to view prices

NH Cali Royal, located in Ciudad Jardin, offers a tranquil retreat with its garden and dry cleaning/laundry services. Savor the flavors of international cuisine at Cafe Royal or unwind with a massage in the Turkish bath/hammam.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Hot tub
  • 24-hour room service
  • Spa services
  • 24-hour business center
  • Conference center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is $62
$62 total
Jun 26 - Jun 27

Why we love this property

Work meets relaxation
Located in business and shopping districts, this hotel offers meeting rooms and a 24-hour business center. Guests can unwind at the spa, hot tub, or bar.
Flavorful cuisine options
International cuisine, BBQ delights, and a lively bar await foodies. Breakfast includes vegetarian options with locally-sourced ingredients.
Blissful wellness spot
The spa offers soothing massage services in this hotel. A hot tub, steam room, and Turkish bath await. A 24-hour health club completes the experience.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(39 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Similar properties

Front of property
Sonesta Hotel Cali
Versalles
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 1,001 reviews
The price is $77
$77 total
Jun 21 - Jun 22
Sonesta Hotel Cali
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99

What's nearby

  • Holguines Trade Center - 1 min walk - 0.1 km
  • Unicentro Shopping Center - 3 min walk - 0.3 km
  • Universidad del Valle - 3 min walk - 0.3 km
  • Jardin Plaza Shopping Center - 17 min walk - 1.4 km
  • Fundacion Valle del Lili - 5 min drive - 2.6 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Crepes & Waffles - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪El Cilindro Municipal - Unicentro - ‬9 min walk
  • ‪Mandarino's - ‬4 min walk
  • ‪Sushi Green - ‬6 min walk

About this property

NH Cali Royal

  • At NH Cali Royal, you'll be just a 5-minute drive from Unicentro Shopping Center and Fundacion Valle del Lili. Guests can indulge in massages and enjoy international cuisine at Cafe Royal, which is open for lunch. An outdoor pool, a bar/lounge, and a 24-hour health club are other features. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 145 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Hot tub
  • Steam room
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.
La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 17 to 19 per person
  • Airport shuttle service is offered for an extra charge of USD 60000 per vehicle (one way)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 110000 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

Frequently asked questions

Does NH Cali Royal offer free cancellation for a full refund?

Yes, NH Cali Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at NH Cali Royal?

Yes, there's an outdoor pool.

Are pets allowed at NH Cali Royal?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of USD 110000 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at NH Cali Royal?

Yes, there's free self and valet parking.

Is airport shuttle service offered by NH Cali Royal?

Yes, an airport shuttle is available. The charge is USD 60000 per vehicle one way.

What are the check-in and check-out times at NH Cali Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at NH Cali Royal and nearby?

NH Cali Royal has an outdoor pool and a 24-hour health club, as well as a hot tub and a garden.

Are there restaurants at or near NH Cali Royal?

Yes, Cafe Royal offers international cuisine.

What's the area around NH Cali Royal like?

NH Cali Royal is a short 6-minute walk from Unicentro Shopping Center and 20 minutes' walk from Jardin Plaza Shopping Center. Travelers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

NH Cali Royal Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good with a variety of options and excellent service. (26 reviews)
  • The pool area was big, clean, and beautiful with a great ambiance. (14 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Food
Lobby
Furniture
Restaurant
Shopping malls
Family friendly

Reviews

Verified

10/10 Exceptional

Breakfast is great! Pool area super nice! Staff always helpful and friendly!
Kevin, 7-night trip
Verified

8/10 Very good

Clean room, great service, great location!
Javier, 4-night trip
Verified

10/10 Exceptional

Great place, great location!
Reynaldo Enrique, 2-night trip
Verified

4/10 Fair

This hotel has seen better days. This was once the gem of Ciudad Jardin in Cali, but now it is really just a dingy old hotel. They had one person working at the peak hours of check in with several people in line. Once checked into the room, it was clear that hotel is not maintained. The tile floors had scratches, the polarized window film was crumbling off, there was rust on the shower curtain bar and towel bars, the bath tub valve did not work, the black out shade was stuck in place, the couch and sofa were like grandma's house in the 1980s, and the whole suite smelled of damp humidity (kind of like a wet dog). Also, although I did not use the TVs, these were the smallest TVs I think I have ever seen in a hotel. The breakfast was bad and the service was mediocre. There are some positives though: the bed was comfortable and the location of the hotel is great.
Brian, 3-night trip
Verified

10/10 Exceptional

My room was upgraded due to my Gold tier, very clean and spacious, everybody is very accommodating, I need it to record a podcast and they offer me the meeting rooms. The spa services are amazing and the food is great.
Carlos, 1-night trip
Verified

8/10 Very good

all clean and courteous staff
Robert, 2-night trip
Verified

10/10 Exceptional

Great hotel. Very affordable Most staff speak English was very helpful. The food was wonderful the jacuzzi by the pool was very relaxing and the parking was perfect and safe
jemel, 7-night trip
Verified

10/10 Exceptional

The staff were very helpful and kind. They accommodated my booking on very short notice. The food at the on site cafe is extremely good.
Lincoln, 2-night trip
Verified

10/10 Exceptional

Great staff
Oscar, 9-night trip
Verified

8/10 Very good

We found that the carpeting was old, dirty and in need of replacing. This hotel allows pets and carpeting is not a good idea. The furniture need to be updated and windows secured better! There is no business center to use or print from. Staff were excellent especially in the restaurant who accommodated us as we traveled for medical reasons.
George, 7-night trip
Verified

10/10 Exceptional

Excellent staff
TIM, 5-night trip
Verified

10/10 Exceptional

Great place, good location.
CAMILO, 2-night trip
Verified

10/10 Exceptional

Food was good, area was safe and staff was friendly
Leticia, 2-night trip
Verified

10/10 Exceptional

The staff was very welcoming, and very attentive. The hotel was clean and smelled great!
Sophia, 2-night trip
Verified

10/10 Exceptional

Excellent location for shopping, dining and excellent service at the property and very safe place to stay.
eddy agustin, 7-night trip
Verified

10/10 Exceptional

Good service during check in and also in all the hotel
Hector, 1-night trip
Verified

6/10 Good

Great service and staff, but the hotel is a bit old. My shower curtain smelled, there were divots in the floor, my door had a horrible creaking sound every time you opened it, amongst other minor things. However, it was a great location.
James, 3-night trip
Verified

10/10 Exceptional

A great stay

A great experience and amazing staff made my stay enjoyable and relaxing. Suowr comfortable beds.
Stacey, 4-night trip
Verified

10/10 Exceptional

Good place to stay. Safe, excellent service, property well keep. Facility in excellent condition.
Dressel, 4-night trip
Verified

10/10 Exceptional

Friendly staff , very clean, lovely inviting environment and very close to the shopping mall
Jefferson, 2-night trip
Verified

10/10 Exceptional

I had been in Hotels in different countries but none of them achieve the great service that all the staff provide. Kudos to Fernando Castro in the Restaurant Bonifacio in the breakfast and everyone in there including the receptionists and check in.
Carlos, 1-night trip
Verified

10/10 Exceptional

Clean, welcoming staff,
Marjorie, 6-night trip
Verified

10/10 Exceptional

Excellent customer service.
Yolanda, 3-night trip
Verified

10/10 Exceptional

This is my favourite place to stay in Cali because its very convenient location and excellent staff.
Dora Lucia, 2-night trip
Verified

10/10 Exceptional

My go-to hotel. Excellent pool. Excellent restaurant.
Dinner
Breakfast
Room 604
Room 604
Mark, 11-night trip