Hotels in Jasper

"Our experience at Splash Universe was extremely disappointing. The cleanliness alone was unacceptable—dirty bathroom areas, stained bedding, a microwave covered in food residue, and debris throughout the room. The pool area also had visible maintenance issues, including damaged grates, which raised safety concerns.i cleaned my room myself after being moved around several times. I have full video footage of each room I was offered This was not just one issue—it was a pattern throughout the entire stay. Based on the condition of the room and facility, it does not appear proper cleaning or upkeep is being maintained. For a family resort, especially one geared toward children, this level of cleanliness and safety is concerning. I would not recommend staying here until significant improvements are made Hotels.com scammed me into this experience and I'm now seeking legal council. It's sad that I had to stay so I wouldn't lose my hard earned money. "

"The parking was accessible. The young lady that checked me in was not so friendly. Breakfast was good. Cute little pool. Small bathroom. It’s good for a sleepover stay. "

"Very nice room"

"Super clean room."

"I enjoyed my stay thoroughly "

"Always stay here when I’m in town. Quiet!! Property is secluded with no other businesses, parking lots etc in the area. This probably used to be “the place” 30 years ago and it’s still that place! Slightly outdated which makes it nostalgic for me at age 55!! My daughter loves this place too. Great pool! In door even when it is winter! "

"Great location and staff. "

"We had an issue with our heat, but we're quickly moved to another room. It was located right where we needed to be. TU Hospital, so we will probably stay there again."

"Loved the floor to ceiling windows, but it was super comfortable and great place to get a good nights rest! Staff is super friendly"