Hotels in Ezkio-Itsaso

"I chose this hotel based on its online description and photos, which present it as a charming and comfortable beachfront property with ocean views and an extensive breakfast offering. Unfortunately, the reality did not match those expectations. The hotel is actually about five blocks from the beach, making the “beachfront” claim misleading, and the advertised ocean views are not realistically available from the property. The breakfast was also quite limited compared to what was suggested online. As someone traveling from outside of Spain, I relied on the accuracy of the information provided and had no reasonable way to verify these discrepancies in advance. That made the experience particularly frustrating. That said, I do want to acknowledge that the staff at the reception desk were helpful and courteous during my stay, which I appreciated. However, overall, the misleading advertising significantly impacted my experience, and I would recommend that future guests look carefully beyond the hotel’s promotional materials before booking."

"Bon emplacement,bon déjeuner et un parking très pratique "

"Was very reasonable and very nice food and drink. Staff were excellent "

"Breakfast was great. Fresh and delicious. I just wish it'd vary every few days. The cleaning staff was awesome. Our room was spotless. The restaurant and bar were OK. The best customer support was provided by Mireia Garriga. She was wonderful. She always had a smile, "

"The hotel itself was gorgeous and our adjoining rooms for my party of four was wonderful. I rarely leave bad reviews, but I’ve stayed at varying levels of hotels, and for the lovely amenities offered at this hotel, the food and drink options were disappointing. When we checked into the hotel the only food option available was the higher end restaurant. We had hoped to have a light, affordable meal either at a mid-range price point or room service. Neither was available. I can’t speak about the breakfast, but the coffee was almost undrinkable. As for the main dinner restaurant the presentation was lovely, but the food was mediocre for the caliber. Of approximately ten options listed on the menu, only two were not vegetarian. We ordered several dishes, with the mixed vegetables being the best and the steak being the worst. The steak was chewy, unevenly salted, and lacked flavor. Overall, I would stay here again, but would be prepared to eat/drink in town. "

"We had an absolutely perfect stay at Akelarre, from our initial welcome, to our lovely breakfasts, to all the very thoughtful snacks and treats left in our room each afternoon and evening. We felt genuinely cared for each day by the entire staff. Our room was clean, spacious, well-equipped, comfortable, and beautiful. And the location provided the most spectacular views from the common areas as well as from our room. Indoor self parking was included and convenient. Everything about the property and the staff showed attention to detail and genuine care for the experience. This was hands down our best, most unforgettable travel experience anywhere, and we travel a lot. "

"Employees were really helpful, loved the little touches like the bottle of cava in the room and the free 90mins in the spa - though find it weird you have to wear a swimming cap! "

"Muy muy limpio, la condición del lobby excelente. Pero los cuartos ya están un poco viejos y desgastados. La cama muy cómoda aunque las almohadas un poco planas. Algo que esperaba encontrar era una cafetera o tetera para hacer té o café. El desayuno buffet excelente y muy rico, diario lo mismo pero la calidad excelente 100% vale comprarlo. El personal excelente desde concierge, limpieza y restaurante. 100% nos quedamos otra vez ahí. "

"Clean modern rooms with 2 different pillows and a comfy big bed. Free parking and our dog stopped too, although €22 quite steep as a supplement for having the dog in the room. Great location, although the walk up of about 5 minutes from the town is quite steep. "