Hotels in Quetzaltenango

"We had the most amazing stay at this property! The hotel was insanely beautiful and very well kept. The staff went above and beyond to make sure we were taken care of, and accommodated every request we had. Truly have never been so impressed by a hotel. 1000% recommend staying here if you are traveling to Lake Atitlan/San Marcos. They can even help arrange private transfers for you to eliminate stress. I will definitely be back in the future, not one bad thing to say about this hotel!!! Huge thank you to the staff- you truly made this a memorable stay for us!"

"yes"

"Great services"

"Good cliffside hotel with sweeping views of the town and lake. The staff were incredibly friendly and even helped with luggage down the steep winding steps. The restaurant served fresh, delicious food, and the lakeside path made it easy to walk to town without needing a tuk‑tuk. A convenient and memorable stay."

"Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to have my clothes washed. It took 3 days to speak to a manager who didn’t even cover my laundry service. He said this was an expected issue and he gave me Q100 restaurant credit. I expect some spiders but not ants all over the floor, getting into my suitcase and in MY BED."

"We had a great time! But just keep in mind there are many stairs to climb "

"Todo fue excelente, pero la amabilidad del personal hizo que fuese aún mejor. Regresaremos"

"Fantastic value! Great room, comfortable bad excellent staff, hot showers and a decent breakfast. Great downtown location. "

"Very nicely appointed room"