"To be honest as a travel agent I am not entirely happy with the experience.
Our room was initially allocated to some one else. Then we were put in another category lower. Then our room was changed after I asked. The gentleman who assisted us had no personal service nor apology.
The toilet in the room takes forever to refill which can be frustrating.
The breakfast is not according to a 4 star standard and the some staff seem tired . The manager at the Gin box , the golf cart driver and the...
"This is hands down the most incredible place we have stayed! Incredibly clean, beautiful in every way, their staff is above and beyond, the breakfast was scrumptious with so many meal options! We traveled in South Africa for two weeks and we felt the safest while staying here. "
"We were a group with 9 rooms, and I am very impressed to say that everyone had only good things to say about this establishment. It's a well maintained little gem, offering very good value in today’s times."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Had a fantastic stay. The room was clean and very well appointed. The staff extreme courteous, and efficient. The food was delectable.This was my first stay, but most definitely not the last!
Nice resort with an amazing staff. Top notch service and friendly staff members. I would highly recommend staying here and will do so when I visit again.
Perfection. Staff, spa, room, shower (one of the best showers in the world), bed, the setting, food! It does not get much better than the Saxon. Worth every penny.
Everyone on the staff we have encountered went above and beyond to help us make our stay most memorable… thank you to all, we can’t wait come back, and enjoy the best service ever. Happy Holidays!
Every aspect of our stay was intentionally welcoming. From the welcome beverages to the bedside treat, we felt cared for every moment of our stay. The tour of the sanctuary allowed us to have an inside look into the life of Nelson Mandela. Each person at the sanctuary told us more about the beautiful history of his time there. We highly recommend a stay at the sanctuary to all who visit Johannesburg.
The meals were exceptional and designed with a global perspective. Each dish has its own story....
It is in a very safe and convenient location. A major shopping center is right next door. The staff are incredible and the facilities are good and well maintained. Meals are great too and they have a nice lounge and bar near the pool side that gets quite busy
I had to go to south Africa for work for a week and the hotel was great. They had breakfast every morning with the large selection. The staff was very accommodating too, they arranged a driver for me for the week and helped me book tours for the very limited free time I had. it's conveniently located next to the casino so you have a lot of food options too.
This hotel is just wow. The hospitality, the breakfast, the room, my family and I really enjoyed our stay. I don’t think we’ve ever been somewhere that was as attentive to detail then the palazzo. They made sure everything was going smoothly in our trip and checked in multiple times to make sure that we were safe and having fun. Will definitely recommend this hotel to anyone I know traveling to Jo’burg.
I arrived much earlier than check-in time, they accommodated me without hesitation. The staff was really nice. The food was great. The breakfast is unbelievable. My room was very clean and organized. They were also very helpful with directions to places I wanted to go. I would highly recommend this place. ⭐️ ⭐️⭐️⭐️⭐️
