Hotels in Irving

"I usually stay at this place when I travel to Hamburg. I was totally shocked to see how much the hotel has gone down hill. From the moment I walked in the place it did not have the same clean appearance I’m used to. The check in wasn’t as smooth as it normally is. When I walked into my room it had a covered up cigarette smoke smell. I found the window broken, which I reported to the front desk where I was meet with an attitude of no big deal. When I went down for breakfast the area was dirty. I went to get some juice only to find out that the machine was removed. I asked the front desk about getting juice, was told the machine was broken. Again I got the feeling that they did not care. In closing I will not be staying at this establishment and will not be recommending it to anyone staying in the area, as I have in the past. Totally unacceptable"

"Breakfast was ok, coffee was good!"

"Check in and check out girls were nice. Other staff were very rude. "

"Totel is very smoky. Other guests were smoking in nearby rooms and nothing was done. The smell of cigarette smoke was very bad. Unfortunately, I have severe asthma and was told nothing could be done. If I could have found another hotel I would have left for health reasons. Sadly, I won't stay again. We were here last minute to see a family member who plays for the Sabres. I wish I could get a refund."

"Clean hotel all around and staff was super courteous. Will stay there again."

"Breakfast was good. Parking was good and area lit good at night. Heater didn't always seem to work properly. "

"Excellent everything! 111"

"This place was beautiful. The room was gorgeous and the food downstairs and the restaurant was delicious."

"Nice room, comfortable bed, tasty breakfast."