Hotels in Franklin

"Great friendly staff "

"Clean rooms "

"Sheets were dirty. Mattress cover had blood. Room stunk. Shower had bad mold. Felt itchy. Did not want to give a refund"

"I got in the room and started moving the pillows around bugs came out from them. I’m not really sure if they are spiders or what, but there were also spots on the pillows and the bedding so when I told the front desk clerk that I cannot stay there and ask for a refund, she refused to give me one. I also paid for a queen suite which I was not put in because after I got there, she said they were all taken."

"Great staff, very welcoming!!"

"Hotel room was great but parking was very limited had to park in back on gravel area. Need better parking."

"First things first, when I arrived nobody was at the desk so I dashed the number provided on a sign for assistance and staff seemed annoyed and was told rudely to wait. Okay, whatever, I waited, no biggie. Second, I get the room and immediately see baby roaches in the bathroom and by the bed by the window. Then I went to shower and there were no towels. Called the front, no answer. Went to office, again no staff. Then went to check out, window thing was down, no staff. Couldn’t tell them what was wrong. Wouldn’t recommend a stay here. "

"I stayed at The LaSalle Hotel for my best friend’s wedding, and the experience was truly exceptional. From the moment I arrived, the customer service stood out — every staff member, including housekeeping, greeted me each time I entered or exited the hotel. Their kindness felt genuine and consistent throughout my stay. They also went above and beyond with small gestures that made a big difference. When they noticed we brought in food, they immediately offered paper plates and utensils without us even asking. It’s rare to find that level of attentiveness. The onsite food and drinks were great, and the recent renovation of the hotel is beautiful — modern, stylish, and very well done. The entire property feels refreshed and welcoming. Overall, I had a wonderful stay and would definitely recommend The LaSalle Hotel to anyone visiting Bryan."

"Room was ok for the price. Not sure I would stay again thou. "