Hotels in Surprise

"they were under renovations and did not let us know ahead of time. The construction was loud. We were locked out of our room and the building several times and the front desk said “it happens all the time” and did not care. The breakfast was good. Our shower was gross. There were toilet paper rolls from the last people in the bathroom. The beds were comfy. The rooms were overall nice."

"We loved the family feel to the hotel. Staff were super helpful and thoughtful. My son and I loved the pool! Parking and the proximity to a gas station were an added plus. The breakfast options could use some updates but coffee was great! Adjusting the room temperature took some time to figure out. But this was minimal in comparison to our overall positive experience. Would stay there again."

"Clean "

"The desk is not usually staffed and the hotel seems nearly empty. For $200, my room had no closet, nowhere to hang clothes. There was a hook on the back of the bathroom door, but it had a dirty towel on it. Need I say more?"

"When I got in my room last night someone had used my toilet and either not flushed it long enough or at all. There was literally poop, pee and toilet paper in the toilet. Absolutely disgusting. "

"Breakfeast was delicious, fresh and plentiful. Bed was soooo comfortable. Brilliant. "

"Everything was excellent except the bar/restaurant was closed Sun, Mon and Tuesday evenings. Not what you expect when a bar is advertised."

"We stayed in room 213. There’s definitely missing the couch and the AC did not work properly. It was 79° in the room. I did inform the front desk. I’d check out. This is my second time at this beautiful hotel. "

"WE wanted to use the pool. The heater was broken and the floor in the pool was filthy. It was very disappointing."