Hotels in Columbia Station

"Great hotel "

"The pool was closed. That's fine. Had a 1 used role of toilet paper. No extras. Hair on the toilet. Smelled of smoke in hallways."

"Very clean, smells amazing in the lobby, accommodating and very nice staff "

"Clean hotel. Affordable accommodations. Nice restaurant called Betts right next to lobby. Lobby was clean and nice with a modern fireplace to keep warm. Will definitely be back."

"Expensive hotel food and drinks"

"The hotel is very clean and up to date. The staff was very friendly, prompt and knowledgeable. The food was very good."

"good the prices"

"Our stay at the Westin Cleveland was extremely disappointing. The first room they put us in was clearly not cleaned properly — the tub had dirt and debris all over it and the shower wouldn’t even get hot. After complaining, they moved us to another room, which somehow wasn’t any better. The second bathroom had a hair sitting in the tub and the shower only got lukewarm. To make matters worse, the front desk staff was rude when we checked out, and when we tried calling from the room earlier in the stay they simply stopped answering the phone after moving us to the second room. Overall, it felt like cleanliness and customer service were the last thing this hotel cared about. Very disappointing experience."

"Customer service was top notch! Pool and hot tub were wonderful! The only thing I can say maybe and that’s a big maybe is shower/tub needed updated with better water pressure. Will definitely stay again. Restaurant is fabulous as well!"