Hotels in Westwood Lakes

"Rooms well l"

"Rooms are clean but older. "

"Room was renovated, so was nice and clean. They should provide a fridge for free in the rooms for what you are paying for the room. Our toilet wasn’t working but when asked got fixed that day. Overall, I wouldn’t pay that amount of money to stay there again, but once to experience the pools and beach was fine. Pools are beautiful, beach is beautiful. "

"Nice hotel. Not much around it. Check-in took forever. "

"Clean room, all u need. Microwave, coffee,iron and board, hair dryer. Love it. Gustavo staff was the best"

"One of the worst customer service experiences I’ve had. I mistakenly booked the wrong date and immediately reached out—both directly and through Expedia —to request a simple cancellation or date change. I even made a new reservation for the correct dates, yet the hotel made zero effort to assist. No reply. No acknowledgment. Nothing. For a hotel that presents itself as upscale, this level of disregard is unacceptable. I would seriously reconsider staying here based on how poorly they handle even the simplest customer requests."

"Tub in room was really dirty and shower didn’t work and sink was clogged."

"No safe or iron in the room but it was advertised there were in our booking description. No amenities: no coffee, no kettle in the room. Not enough towels in the room, noisy bathroom door would wake us up in the middle of the night everytime someone would use the bathroom, only positive thing is the location and the beds were comfortable. Way too expensive: close to CAD $3,000 for 4 nights. I wouldn’t book this hotel again. "

"Perfect location for an overnight before a flight out of MIA. "