"Pool not working, looks bad and in dire need of a renovation.
Advertising leads you to think there is some sort of thermal pool or something. There is not."
"Lovely place. room nice and clean wonderful view of lake outside window..excellent pool and thermal soak tubs.easy waling distance to parks, eateries and places to see..highly recommend this location"
"Very clean and comfortable…very friendly supportive staff….great for families withthe big pool,trampoline.We enjoyed our stay for a weekend in Rotorua."
"We really enjoyed our 3 night stay. The staff were friendly and the location was great. My husband enjoyed being able to attend a local gym (off site) free of charge every morning of our stay. That was a great bonus."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We had a nice stay. Very convenient. Clean room. Comfy bed, the most comfortable of our stay in NZ! Balcony room was updated. The smells was pretty bad outside so didn't use the balcony but i wanted a nicer room so it was worth it. The a/c would turn off in the middle of the evening on us. The entire hotel staff is so kind and helpful. Walkable to everything in town.
Comfortable and well-equipped cabin in beautiful surroundings. Quiet and family-friendly. We especially enjoyed the glow worm cave just a short walk away.
People in the hotel was very nice. Hotel is located in the town centre. You can go to bus centre, shopping streets, several sightseeing places within 30 min walking distance.
No glass/cup in the washing room probably due to New Zealand custom. We took a glass out of 3 glasses from kitchin. Next day, only 2 cups remain in the kitchin. Next day only 1 glass remaind in the kitchin. We claimed this when check-out. They explained us that maid puts glasses in the dish washer in the kitchin...
What we most remenber is the unexpected dinner served to us at night , it was very late and the kitchen was closing but we were starving and were offered a fantastic meal by the smiling owner, whose wife happend to be the chef. The rooms are very comforatbale with a nicely equipped kitchenette.
The staff was very friendly and helpful as they provided many recommendations around town. The room was very modern, clean, and spacious. Only regret was not staying longer. Definitely recommend.
Great experience considering most were not in New Zealand. The attention to detail really shows. Is it a perfect place? No, but they do what they can with what they have. I was very satisfied with the room, staff and everything about the property.
The rooms were clean and the staff is very polite.
The only issue I experienced was about 3 to 5 minutes of hot water for a shower. Afterwards it would run cold immediately.
