Hoteles en Río Grande

"Aire acondicionado y cama bueno, estacionamiento accesible, personal amable, habitaciones cómodas."

"Alberca con jacuzzi en buenas condiciones, el jacuzzi tiene calentador. Y son animal friendly."

"Excelente localización. El personal es atento y busca que las personas obtengan la mejor experiencia."

"Algunos retos y/o consejos, debe trabajar para ver la posibilidad de un asecensor y darle orientación al staff de empatía e inclusión; por ejemplo una respuesta de un staff, "Debe darle gracias a Dios que usted puede subir escalera" esto por nuestra queja de la falta de ascensor. Por otro lado, deben cotejar bien la habitación antes de entgregarla como por ejemplo, nunca puede utilizar la TV."

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"Excelente lugar"

"Lugar tranquilo y comodo"

"La propiedad acepta mascotas, las habitaciones están muy limpias, son muy atentos y amables. Hay restaurante, area de laundry y snacks hay juegos de mesas. La propiedad tiene bonitos spots para fotos. Las habitaciones tienen area de cafe, nevera y caja fuerte. Tiene cine, mall, fast foods etc, cerca a menos de 10 min, crash boat esta a 1 min. "

"We booked this hotel through Expedia and arrived about an hour later. The room originally assigned had the same layout as the photos but looked far worse in person. The condition of the hotel overall was poor and there was a strong sewage odor throughout the building that seemed to be covered with air freshener. I asked if a room on a higher floor was available. The hotel moved us, but the new room was much smaller and smelled of sewage even more strongly. When we asked to return to the original room, the front desk said it would now require a $70 additional charge to go back to the room we had been assigned just minutes earlier. We had only viewed the other room briefly. Because neither room was acceptable (and the cost of two nights with the fraudulent upcharge would have equated to $430), we asked to cancel and leave. The hotel agreed but said we needed to request the refund through Expedia. I contacted Expedia immediately through chat and was told they would email me after speaking with the hotel. I never received a follow-up and no refund was issued. I have yet to be refunded the $360 for this reservation that we never used - after being in the hotel for just 20 minutes."