Hotels in Santa Cruz Tlaxcala

"The property itself was beautiful, and the rooms were spacious, comfortable, and well kept. However, the service was disappointing. There was no help offered with our luggage, and the staff did not explain anything about the property, the amenities, or what activities were available during our stay. When we tried to ask questions at the front desk, the staff member was rude and seemed more focused on her computer than helping us. Overall, the hotel has a lot of potential, but the customer service needs to improve."

"Overall, the property is old, the room was little bit dirty, front desk very rude, the rest were very kind."

"Los colchones,no estan comodos."

"A microwave in the room would be a good idea."

"Super happy 😃 everything was perfect Definitely if one day we go back we going to pick this place again Thank you for everything"

"Clean rooms and excellent staff."

"El estacionamiento fue accesible, aunque está descubierto, solo hay un paso que está elevado y si el auto es bajo puede golpear."

"Excellent "

"The room was very clean and cozy, the beds are amazingly comfortable (it’s hard to even get up because your body just wants to assimilate into the mattress lol). Parking is great right outside the door (which is amazing to be honest). The hotel is right next to the highway so no complicated roads to go anywhere and the view of the Malinche mountain is gorgeous, and the staff is great and very friendly. Overall a very positive experience and I 100% do recommend. "