Hotels in San Martín Hidalgo

"El peor servicio al cliente háganse un favor y no se queden ahí! "

"It is great place to stay. Many places to eat and shop near by. Room was clean and the staff was friendly. "

"I got a suite for a quick getaway with my wife… the air conditioner was not cooling. I reported it along with the shower head that not working properly either. A maintenance guy went to our room to fix the issues. When we got back to our room the room was super hot still but I thought it was because the setting was 34 Celsius on the ac controller ( the maintenance guy left it like that). I lowered it to 23 Celsius and went to bed because it was 4 am already. Next morning we both woke up sweating because the ac in fact did not got fixed. I requested to speak to the manager in turn ( they had a sign with her name) and they told me she doesn’t work on sundays. The rest of the staff did nothing to give me any sort of compensation or alleviate the situation. Bad customer service, and bad property condition."

"Nice clean hotel, friendly staff, great location."

"The staff was very welcoming and friendly. The whole place was clean and worked well for our weekend stay. I highly recommend it. "

"Súper mal servicio, nunca nadie en las 2 noches que estuve ahí me pudieron solucionar el tema de 2 abitaciones que se tenían que conectar, para mis hijas. "

"Place is great. Good food, free tequila, but bed was a little hard"

"Hands down the best hotel in Ameca Everything you need in a hotel Clean rooms, hot water with good pressure, good location, 24hr cafe in lobby with friendly staff, the best coffee in town (free daily americano), sandwiches, smoothies and beer "

"Amazing staff they made you feel extremely welcomed. Highly recommended will most definitely be returning! Olivia, Martha, Ale, Rocio and Paubla were all amazing made our stay memorable. Big thank you to Edgar and Edith made our stay very welcoming!!!"