Hotels in Ehrenfeld

"Not very clean and bed was not made properly "

"Checked in at 3, the reserved room had not been cleaned and ready. The clerk on duty gave me another room. "

"Very clean and updated. My only petty complaint would be the water pressure of the shower."

"Beds were comfortable. Hot tub was nice. Our first room ac/heater not working. Made howling noise. Staff asked “can you just deal with it.” Second room tv stopped working. Third room we had Hulu and Tv updated and were told tv doesn’t have Hulu or internet connection. Very old tvs. Whole place always smelt like marijuana. "

"The desk staff was so friendly and helpful. We were so stressed about no power or heat in our home. We were treated so well an arrangements were made for Lola our pup. The room was quiet, spotless and very comfortable especially the beds. A++++++++ all around. Love the lemon ice water in the lobby. Breakfast was good too!"

"I must clean the wc in the bathroom,it’s unacceptable !"

"very clean room, very quiet "

"Absolutely disgusting experience. When we first pulled up to the hotel, I genuinely thought it was closed because the lobby was covered in dust and dirt and looked completely neglected. Unfortunately, that was only the beginning. We checked in quickly because we were heading to a wrestling championship and didn’t have time to really inspect the room. When we came back later and looked around, the room was absolutely filthy. The floors and walls were dirty and looked like they hadn’t been properly cleaned in a long time. To make matters worse, we found two live roaches in the room. At that point, we immediately packed up and left. I went straight to the front desk to check out and request a refund. The attendant, Dwayne, told me I had to contact Expedia. Expedia then made several attempts to reach the hotel for approval of the refund, but the hotel never responded to their calls or emails. It’s beyond unacceptable for a hotel to rent rooms that are this dirty and infested with roaches, and even worse that they refused to respond or take responsibility afterward. I am absolutely disgusted by this experience and the lack of accountability. Do yourself a favor and stay somewhere else. No guest should have to deal with this."